Privacy Policy

William Major Ltd ("Majors", "we", "our", "us") respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The following information is provided by us to enable our online visitors/customers to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with the laws of Great Britain. By visiting majorsonline.co.uk, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. All queries relating to any company policies should be sent to: Majors, 10-11 Claremont Street, Shrewsbury, SY1 1QG, Tel: 01743 232229, Email:

Information Collection

Upon users creation of an account on the Majors and Parker Taylor website, we record and securely store any information entered. This entails details entered into the ‘Name’, ‘Email’, ‘Address’, ‘Town/City’, ‘Postcode’ and/or ‘Phone’ sections upon registration. We also currently monitor the use of our website via Google analytics. This allows us to analyse the general use of the site and does not record any specific personal data.

majorsonline.co.uk also requests personal information from you when you place an order. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order.

How we use the information we receive

Collecting the information gives us the capacity to:

  1. Address and respond to service, security and customer support issues.
  2. Fulfil our legal obligations.
  3. Detect and prevent address fraud, security, unlawful, or technical issues.
  4. Enhance and improve services.
  5. Provide analysis or valuable information for our customers and users.

Additionally details of your address and also the telephone number and email you have provided us will be shared with our courier partner DPD, these details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. Your telephone number may be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested. Further details are available for your information in our returns policy. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email, post and text. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone. We will not pass details on to any third parties, and your personal details will not be sold to any database companies. Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to or by writing to us at: Majors, 10-11 Claremont Street, Shrewsbury SY1 1QG.

Third Party Disclosure

Customer information is a key part of our online business however we do not sell any information to third parties. Majors and Parker Taylor only share information as detailed below:

  1. Financial transactions involving third parties - To process online payments we use an embedded world-pay system on our website. This allows us to accept a wide range of credit and debit payments through a secure and trusted means. A predominant reason we have chosen to use world pay can be attributed to the faith we hold in their confidence and security. You may view their privacy policy by following this link: https://www.worldpay.com/en-gb/privacy-policy
  2. Third Party service providers - We currently utilise the data analysis service Google analytics that allow us to monitor the use of our website and adjust it in order to operate in a more efficient and effective manner.

Information protection

Information you provide on this website is kept secure and confidential. All information is encrypted on reception and is protected by “Secure Socket Layers” (SSL) as it passes between your browser and this website as is the industry standard. Unfortunately, no method of transmission is 100% secure. Therefore, we strive to always use commercially acceptable means to protect your information.

Your rights

When providing us with any personal information there are a number of rights that you are entitled to with regards to such data:

  1. The right to be informed - Majors and Parker Taylor will always inform you and provide you with ‘fair processing information’ under any occurrences in which we collect personal data from you. Any details we take will be detailed in our privacy policy.
  2. Right of access - You have the right to access your personal data and be informed of our method of collection.
  3. Right to rectification - You have the right to rectify any stored personal data that is inaccurate or incomplete. Often this information may be amended in the ‘My Account’ page after your login has been created. Majors and Parker Taylor will try to ensure that all personal data is up to date and accurate however often this process relies heavily on our what information our users provide. Therefore, we highly encourage users to keep us informed of any changes or amendments they wish to make.

Changes to our Privacy Policy

If we are required to alter any of our policies, we will record those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of the information we collect, how we use it, and if we are required to disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If you wish to get in contact with us regarding our privacy policy or to access/amend your data, you may use any of the methods below:

Email:

Telephone: 01743232229

Post: 10-11 Claremont Street, Shrewsbury, Shropshire, SY1 1QG

If you are contacting us with regard to accessing your personal data proof of identity may be requested for security purposes. We also request that any queries regarding personal data are made as specific as is possible in order to assist us in locating such data.

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